Operating layer

Reads. Decides. Acts. Remembers.

One loop underneath the five areas. Not a second product name — the mechanism Viti runs on a schedule, inside the tools you already pay for.

Reads
chat, mail, calendar, CRM, projects and data on a schedule — not when you open a dashboard.
Decides
at the lowest rung that can close the case: owner first, lead second, you last.
Acts
as cards and mail in the same tools. Nobody logs into Viti.
Remembers
what was decided, who owns it, and what happened — so the next case starts informed.

Start with the work

Don't evaluate it from a deck. Give it one function for four weeks.

Choose where you still find things out late.